Terms of Service

Last updated: 16 September 2026

These Terms of Service (the “Terms”) are a legal agreement between you and Fugu Marketing Services Pvt Limited (“the Company”, “we”, “us”, or “our”) governing your access to and use of Fugu Social — our social-media content platform, also branded Tokyo Labs (the “Service”). Please read them carefully.

By creating an account, connecting a channel, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you are entering into these Terms on behalf of a company or other organisation, you represent that you have authority to bind that organisation, and “you” refers to that organisation. If you do not agree, do not use the Service.

1. The Service

Fugu Social is a business-to-business tool used by agencies and brand teams to plan, create, review, schedule, and publish social-media content to accounts they own or are authorised to manage, and to view related publishing results and performance information. We may add, change, or remove features over time to improve the Service or to keep pace with the third-party platforms it connects to.

2. Accounts & eligibility

• The Service is intended for business use by people aged 16 or over. You must provide accurate account and workspace information and keep it up to date.
• You are responsible for your login credentials and for all activity that occurs under your account and within your workspaces. Keep your credentials confidential and notify us promptly of any unauthorised use.
• Workspaces support multiple members with different roles. You are responsible for the people you invite and for managing their access and permissions.

3. Connected accounts & third-party platforms

The Service lets you connect third-party social accounts and channels — for example, TikTok, Facebook Pages, Instagram Business accounts, LinkedIn, Bluesky, and Telegram — so that you can publish content to them through the Service. When you connect and use a channel, you agree that:

• You own the account, or are authorised by its owner to connect it and to publish content to it through the Service.
• You will comply with the terms, policies, and community guidelines of each connected platform (including, where applicable, the TikTok Developer Terms and Community Guidelines and the Meta Platform Terms and Developer Policies), in addition to these Terms.
• You authorise us to store the access credentials and tokens needed to publish on your behalf (encrypted at rest, as described in our Privacy Policy) and to act on your publishing instructions.
• Access to some platforms depends on that platform’s approval and may be limited, changed, suspended, or withdrawn by the platform at any time. We are not responsible for a platform’s decisions, availability, rate limits, or changes to its APIs, and such changes may affect or interrupt features of the Service.

4. Your content & responsibilities

You retain ownership of the content you create, upload, or publish through the Service (“Your Content”). You grant the Company a limited, non-exclusive, worldwide licence to host, store, process, transmit, adapt for the target platform’s format, and publish Your Content solely to operate the Service and to carry out the instructions you give — for example, scheduling and publishing a post to a channel you connect. This licence ends when the content is deleted from the Service, except for residual copies retained as described in the Privacy Policy or required by law.

You are solely responsible for Your Content and for ensuring that you hold all rights, licences, and permissions needed to publish it, and that it complies with these Terms, applicable law, and the policies of the platforms you publish to. You are responsible for reviewing and approving content before it is published.

5. Acceptable use

You agree not to use the Service to create, upload, schedule, or publish content, or to act, in any way that:

• is unlawful, infringing, defamatory, deceptive, fraudulent, or that violates the rights of others (including intellectual-property, privacy, and publicity rights);
• is spam, or that misuses a connected platform, evades its rate limits or review, or otherwise breaches that platform’s terms or policies;
• impersonates any person or organisation, or misrepresents your affiliation or authorisation to manage a connected account;
• contains malware, or attempts to gain unauthorised access to, disrupt, reverse-engineer, scrape, or overload the Service or its systems;
• resells, sublicenses, or provides the Service to third parties except as expressly permitted by a separate written agreement with us.

6. AI-assisted features

The Service may offer optional AI-assisted drafting and image suggestions. These outputs are suggestions only, may be inaccurate or unsuitable, and are provided without warranty. You are responsible for reviewing, editing, and approving any AI-assisted output before it is published. To provide these features, the prompts and content you submit for generation may be processed by third-party AI providers acting as our service providers, as described in the Privacy Policy.

7. Fees

Where the Service is provided under a paid plan or a separate order or commercial agreement, the applicable fees, billing terms, and plan limits are set out in that plan, order, or agreement. Unless stated otherwise there, fees are exclusive of taxes, which you are responsible for. If any part of the Service is made available to you at no charge, we may change or withdraw it at any time.

8. Third-party services & availability

The Service integrates with and depends on third-party platforms and providers whose services, policies, and APIs are outside our control. Your use of a connected platform is governed by that platform’s own terms. We do not guarantee that any publication will succeed, that a platform will remain available, or that a connection will continue to work, and we are not liable for the acts, omissions, outages, or policy changes of third parties. We may modify, suspend, or discontinue any feature of the Service, in whole or in part, at any time.

9. Intellectual property

The Service, including its software, design, and content (excluding Your Content), is owned by the Company and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business purposes. You may not copy, modify, distribute, sell, or create derivative works of the Service except as expressly permitted. If you give us feedback or suggestions, we may use them without restriction or obligation to you.

10. Privacy

Our handling of personal information is described in our Privacy Policy, which forms part of these Terms. Please review it to understand how we collect, use, store, share, and delete information, including data accessed from connected platforms.

11. Suspension & termination

You may stop using the Service at any time and may disconnect any channel or ask us to close your account. We may suspend or terminate your access, in whole or in part, if you breach these Terms, if required to comply with law or a platform’s policies, or to protect the Service, its users, or third parties. On termination, your right to use the Service ends; data is handled as described in the Privacy Policy, and disconnecting a channel removes its stored credentials from the Service. Provisions that by their nature should survive termination (including sections 4, 9, 12–14, and 16) will survive.

12. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that content will be published, delivered, or displayed by any third-party platform.

13. Limitation of liability

To the maximum extent permitted by law, the Company and its affiliates, and their respective officers, employees, and suppliers, will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business, arising out of or related to your use of (or inability to use) the Service, even if advised of the possibility of such damages. To the maximum extent permitted by law, our total aggregate liability arising out of or related to these Terms or the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the event giving rise to the liability, or (b) USD 100. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

14. Indemnification

You will defend, indemnify, and hold harmless the Company and its affiliates from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service, your connected accounts, or your breach of these Terms or of any third-party platform’s terms or policies.

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Service after an update means you accept the revised Terms. If you do not agree to a change, stop using the Service.

16. Governing law & disputes

These Terms are governed by the laws of India, without regard to its conflict-of-laws rules, and the courts of competent jurisdiction in India will have jurisdiction over any dispute arising out of or relating to these Terms or the Service, subject to any mandatory rights you have under the law of your place of residence. Nothing in these Terms limits either party’s ability to seek injunctive or equitable relief.

17. Contact us

If you have questions about these Terms, contact us at:

Fugu Marketing Services Pvt Limited — Legal
Email: legal@fugumobile.com
India · www.fugumobile.com